Frequently Asked Questions & Return Policy
What happens if I order a product, but when it arrives, I don't like it? Can I return it?
Orders placed online - (we will have your information in the database) We will exchange unused products that are returned within 30 days of delivery. It shall be your responsibility to package and insure any deliveries. If products arrive in new condition, without damage, you will be able to use that amount toward another purchase minus shipping charges.
Items purchased at a craft show- Can be exchanged within 30 days of purchase.
ALL SALE ITEMS ARE A FINAL SALE
ALL ZULILY ITEMS ARE A FINAL SALE
Christmas Return Policy.
To help our customers doing shopping for the Holidays, we extend our exchange policy so that any items purchased from November 20 until December 24th can be returned until January 5th.
Do I have to pay sales tax?
Only if in the state of Michigan. Sales Tax of 6% will be added if you are in Michigan.
What size does my daughter need?
Here are our average measurements. All of our sizes are true to size so if your daughter wears a 4, the best size to order is a 3/4.
Girl's Regular Sizes
Size Height Weight (lbs.) Chest Sleeve Length
3-4 39"-45" 33-44 23"-24" 18½"-20"
5-6 45"-52" 45-64 25"-26" 21½"-23"
7-8 52"-55" 64-72 27" 24½"
10-12 55 "-58" 72-86 28½" 25¾"
14-16 59"-64" 86-115 30"-33" 27¼"-29½"
Are you going to sell my name to some mailing list?
No! We will not give, sell, or distribute your name to anyone!!
Do I have to order on the net with my credit card?
No! You can order by calling us at (616) 477-4039.
If I do order with my credit card is this safe?
Yes! We use a secure server so your credit card information is probably safer than if you purchased something in a store.
What are the shipping Charges? Handling Charges?
When you go to check out, the cart will calculate shipping charges for you.
WE DO NOT CHARGE HANDLING FEES!
We feel the prices should be the prices of the product alone and you will get charged on what is called Value Based Rates: which calclates the shipping fee based on the total cost of the items in your order. Not inflated Shipping & Handling Fees.
If you have any additional questions you would like the answers to, please don't hesitate to call (616) 477-4039 or drop us an email at email@example.com.